FAQs

  • Yes, we do accept bookings for two people at the same time. Whether you're looking to enjoy a relaxing head spa experience with a friend or a loved one, we're happy to accommodate both of you during the same appointment.

  • Yes, absolutely! Our treatments are available to everyone, regardless of gender. Men are more than welcome to book and enjoy any of our services.

  • We do not accept pregnant clients for our treatments. This is to ensure the safety and well-being of both the client and their baby, as some treatments may not be suitable during pregnancy. We appreciate your understanding

  • We do not offer the treatment during any stage of pregnancy. This is due to safety concerns, as the treatment involves lying flat, scalp massage, and warm water, which may cause discomfort or affect blood pressure during pregnancy.

  • due to the water and massage techniques involved, we are unable to offer this treatment on all hair extensions other than a standard weave.

    We can safely treat the scalp between extension removal and reapplication for any other type of hair extensions.

  • Yes. Japanese Head Spa treatments are suitable for all hair types and textures, including natural, coloured, and chemically treated hair.

  • For optimal scalp health and relaxation, we recommend a treatment every 4–6 weeks, or more frequently if you are experiencing specific scalp concerns such as dandruff, oiliness, or hair thinning.

  • If you have psoriasis, the treatment can only be carried out during a remission or symptom-free period.

    Clients with open wounds, infections, or active flare-ups should wait until the condition has cleared before booking.

  • Yes, it can support hair growth by stimulating blood circulation, unclogging follicles, and improving scalp health.