To ensure treatments are safe and suitable for all clients, please review the following medical guidance before booking.

Contraindications – We are unable to perform treatment if you:

• Are pregnant.

• Have an active scalp infection, open wounds, sores, or broken skin on the scalp.

• Have head lice or other contagious scalp conditions.

• Have experienced a head, neck, or spinal injury within the last 3 months, including herniated discs, whiplash, or cervical flare-ups.

• Have had surgery to the head, neck, or spine within the last 3 months, or are still recovering.

• Have uncontrolled epilepsy (not currently managed with medication).

• Are undergoing active chemotherapy or radiotherapy without medical approval.

• Have untreated high blood pressure or severe circulatory disorders.

• Experience severe migraines or vertigo that are not medically managed.

• Have had Botox, filler, or other injectables in the head or face area within the last 48 hours.

• Have had a hair transplant within the last 3 months without specialist approval.

• Have any scalp condition presenting with inflammation, infection, sensitivity, or broken skin at the time of treatment.

If you are still experiencing pain, reduced mobility, nerve symptoms, or remain under medical supervision following an injury or surgery, medical approval will be required before treatment.

Medical Approval Required Before Treatment

A doctor’s note confirming suitability for treatment is required if you:

• Have any diagnosed heart condition.

• Have a pacemaker or implanted cardiac device.

• Have cancer or are currently undergoing treatment, or have completed treatment within the last 12 months.

• Have had lymph node removal affecting the head, neck, or upper body.

• Have epilepsy that is controlled with medication.

• Have controlled high blood pressure or circulatory conditions.

• Are taking anticoagulant (blood-thinning) medication or have a clotting disorder.

• Have neurological conditions affecting sensation or muscle control (e.g. Multiple Sclerosis or Parkinson’s disease).

• Have arthritis affecting the neck or spine (including cervical spondylosis), reduced neck mobility, or discomfort when reclining.

• Have previously undergone surgery to the head, neck, or spine and are still under monitoring.

• Experience medically managed vertigo or chronic migraines.

• Have autoimmune or inflammatory conditions affecting the scalp, muscles, joints, or nervous system.

• Are within 3 months of a hair transplant (specialist approval required).

Treatment can only go ahead once written medical clearance has been provided confirming the treatment is safe.

Special Considerations

Hair Extensions, Braids & Dreadlocks

We are unable to perform treatment on clients with most types of fitted hair extensions, including tape-ins, bonds, nanos, or similar extensions.

However, treatments can be carried out with weave extensions, depending on placement and suitability for the service. Please inform us when booking so we can advise accordingly.

We are unable to treat clients with dreadlocks or braids.

Treatments can also be carried out during the period between extension removal and reapplication.

⚠️ Psoriasis & Scalp Conditions

Clients with psoriasis or other scalp conditions may receive treatment only if the condition is mild, stable, and not currently inflamed, broken, infected, or sensitive.

If there are visible plaques, irritation, sensitivity, or an active flare-up, treatment cannot go ahead.

Where severity is unclear, the condition is currently under medical treatment, or the therapist has any concerns about suitability, a doctor’s note may be required before proceeding.

A risk assessment form may also need to be completed prior to treatment if the therapist deems it necessary.

Important

If you have any underlying health conditions not listed above, or are unsure whether treatment is suitable for you, please contact us before booking so we can advise.

If any of the above applies after booking, please contact us as soon as possible so we can review suitability prior to your appointment.

For safety reasons, therapists reserve the right to decline treatment if they believe it is not appropriate to proceed.