Medical Policy

Contraindications

We are unable to perform the treatment if you:

  • Are pregnant.

  • Have an active scalp infection, open wounds, or sores.

  • Have head lice or other contagious scalp conditions.

  • Have recent head, neck, or spinal injuries, or have undergone surgery in these areas.

  • Are undergoing active chemotherapy or radiotherapy.

  • Have untreated high blood pressure or severe circulatory disorders.

  • Are prone to severe migraines or vertigo, as the scalp massage and water therapy may trigger symptoms.

  • Have had recent Botox, filler, or other injectables in the head/face area within the last 48 hours.

  • Have recently undergone a hair transplant (please wait at least 3 months and seek approval from your specialist before booking).

  • Have uncontrolled epilepsy (not currently taking medication for it).

Special Considerations

⚠️ Hair Extensions: We cannot accommodate guests with hair extensions, but we are happy to offer the treatment during the period between removal and reapplication.

⚠️ Psoriasis & Scalp Conditions: Clients with psoriasis may only receive treatment if their condition is in a remission (symptom-free) state. If this applies to you, please mention it in the comments section when booking.

If you have any underlying health conditions or concerns not listed above, please contact us before booking so we can advise whether this treatment is suitable for you.